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The unique service that has been often noted by eharmony customers for years is the misuse of the website to incur auto-renewals from members.

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Warren closed unprofitable international operations, switched advertisers, made changes to the board, No independent studies of e Harmony's methods or success rates have been published.Prospective members complete a proprietary questionnaire about their characteristics, beliefs, values, emotional health and skills.Matching algorithms, which the company believes matches people's core traits and values to replicate the traits of happy couples, use these answers to match members with users the company believes will be compatible.After answering a 258-question profile, some would-be customers are frustrated when they are not accepted for the matching process.About one in five people are not suitable for the service for reasons including that the user is currently married or has been married more than four times, provides inconsistent answers in the profile, is homosexual, fails its "dysthymia scale," or is identified as possibly having "severe depression." Warren originally explained that he had done extensive research on heterosexual marriage but does not know enough about homosexual relationships to do same-sex match-making which "calls for some very careful thinking. But at the same time, I take a real strong stand against same-sex marriage, anywhere that I can comment on it." Theodore B.

Very careful research." In a separate interview, Warren went into more detail on his own views, noting that "cities like San Francisco, Chicago or New York... Olson, an attorney for e Harmony, said that even though the company believed the complaint was "an unfair characterization of our business", it chose to settle because of the unpredictable nature of litigation.In 2010, e Harmony settled a separate class-action lawsuit filed in California that alleged illegal discrimination based on sexual orientation.The company, which did not admit wrongdoing, agreed to allow access to both its gay and straight dating sites with a single subscription, to display its gay dating services more prominently and to establish a settlement fund to pay people who can show they were harmed by the company's policies.Please help by either rewriting this article from a neutral point of view or by moving this article to Wikinews.When appropriate, blatant advertising may be marked for speedy deletion with db-spam.e Harmony is an online dating website designed specifically to match single men and women with each other for long-term relationships.